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Frequently Asked Questions (FAQ)

General

What is Lumexo?

Lumexo is a non-custodial wallet and decentralized finance (DeFi) interface built on the Stellar network. It provides tools for asset management, on-chain trading, liquidity provision, lending access, and payments, while preserving full user control over private keys.

Is Lumexo a custodial wallet?

No. Lumexo is fully non-custodial. It does not hold user funds, manage accounts, or control assets in any capacity.

Do I own my assets when using Lumexo?

Yes. Users retain full ownership and control of their assets at all times. All transactions require explicit user authorization.

Security & Key Management

Does Lumexo have access to my private keys?

No. Private keys are generated, stored, and controlled exclusively by the user or by an external wallet selected by the user. Lumexo never has access to private keys or signing authority.

Can Lumexo recover my wallet if I lose my keys?

No. As a non-custodial system, Lumexo cannot recover wallets, reset keys, or restore access if private keys or recovery phrases are lost. Users are fully responsible for secure key backups.

Are there automated or background transactions?

No. Lumexo does not perform automated, scheduled, or background transactions. Every transaction requires explicit user review and cryptographic signing.

Network & Protocols

Which blockchain does Lumexo support?

Lumexo is built on the Stellar network and leverages its native decentralized exchange (DEX), automated market makers (AMMs), asset model, and smart contract capabilities.

Can I trade assets directly in Lumexo?

Yes. Lumexo provides native access to Stellar’s DEX, including asset swaps, order-book trading, and AMM-based liquidity.

Does Lumexo support liquidity provision?

Yes. Users can add and remove liquidity from Stellar AMM pools. Liquidity providers earn a proportional share of trading fees generated by on-chain swaps.

How does lending work in Lumexo?

Lumexo integrates with the Blend protocol. All lending and borrowing logic, including interest rates, collateral requirements, and liquidations, is enforced by Blend’s on-chain smart contracts. Lumexo acts solely as a non-custodial interface.

Is Lumexo responsible for lending risks or losses?

No. Lumexo does not control lending parameters, market conditions, or liquidation logic. Users assume all risks defined by the underlying protocols.

Wallets & Access

Do I need to connect a wallet?

Yes. To view balances, submit transactions, or use any features, users must connect a Stellar-compatible wallet. A wallet can be created directly within Lumexo or imported using an existing private key or recovery phrase, depending on user preference.

Can I use Lumexo with external wallets or dApps?

Yes. Lumexo supports external wallet connections and can act as a transaction review and signing interface for compatible decentralized applications. Users may connect an existing external wallet, import it into Lumexo, or create a new wallet and use Lumexo as their primary access interface.

Fiat & Fees

Does Lumexo support fiat on-ramps?

Yes. Lumexo integrates third-party fiat on-ramp providers such as Transak. All fiat processing, custody, compliance, and identity verification are handled exclusively by these providers.

Does Lumexo collect or store personal or KYC data?

No. Lumexo does not collect, store, or process personal identity or KYC data. Any required verification is handled entirely by third-party providers.

Does Lumexo charge fees?

Lumexo charges protocol-level transaction fees. On top users pay:

  • Standard Stellar network fees

  • Fees charged by third-party services (e.g. fiat on-ramps)

Transactions & Availability

Can Lumexo freeze funds or block transactions?

No. Lumexo cannot freeze accounts, restrict asset access, reverse transactions, or block on-chain execution.

Can Lumexo reverse or cancel a transaction?

No. Once a transaction is signed and submitted to the Stellar network, it is final according to network rules.

Does Lumexo rely on backend servers?

Backend services are used only for data aggregation, indexing, and performance optimization. They do not participate in custody, transaction signing, or execution.

What happens if Lumexo backend services are unavailable?

User assets and private keys remain fully under user control on-chain. Temporary backend outages may affect data display but cannot compromise funds or block transactions.

Scope & Limitations

Is Lumexo suitable for cross-border payments?

Yes. Lumexo supports fast, low-cost global payments using Stellar assets, including stablecoins and tokenized assets.

Will Lumexo support mobile apps or additional blockchains?

Mobile applications will be available soon but additional network support may be evaluated in the future.

Is this documentation financial advice?

No. This documentation is provided for informational purposes only and does not constitute financial, legal, or investment advice.

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